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"Simply the best! You will not go wrong with this company. Unbeatable prices & the customer service is beyond amazing!! Don’t spend your money anywhere else. Payson and the other staff there literally held my hand the entire way, from purchase to beyond delivery! Didn’t ditch me even after my purchase was delivered. Absolute communication!!! This will be my go to place for all my appliance needs and I’ve let everyone I know, know about Brightest Home and their wonderful team! Many, Many thanks!"
Lupe Gaitan from Fort Worth, TX on June 12, 2023Authorized Dealer:
Your questions answered here
Do I still get a warranty through Brightest Home?
Yes! Every product is eligible for warranties and rebates.
How do you handle damaged or defective items upon delivery?
Please thoroughly inspect your item before signing the BOL. If the item is damaged beyond usable condition please refuse the shipment and another item will be sent to you. Contact us for more information on a case by case basis.
Is there a customer service hotline I can call for immediate assistance?
Yes, (213) 319-5566. Call anytime!
Are there any customer reviews or testimonials I can read about your service and products?
Yes, please view our customer reviews here!
How can I make changes to my order after it has been placed?
Please call, email, or live chat us as soon as possible with your request.
Can I track my order from shipment to delivery?
You will receive an email confirming your order and another when your tracking becomes available. If at anytime you are expecting a tracking number and it hasn't been emailed to you, contact us.
What is the return policy if the product doesn't meet my expectations?
View our return policy here. The return policy varies from brand to brand. If you have a question about the return policy for a specific brand please contact us.
Do you offer any PRO-Pricing Options?
Yes! Please contact us letting us know you would like to become a PRO member and we will set your account up with discounts and tax exclusions.
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